My previous business had just about burned me out. Most things depended upon me. It was very difficult to get good employees and it was very difficult to get my employees to do things the way I wanted them done.
I didn’t have well documented processes or job descriptions that were up to date. I didn’t have an achievable strategic plan or a vision. I was just winging it. I was flying by the seat of my pants. I was just going to work every day.
Most of the entrepreneurs we speak with are in the same boat. They’re frustrated. They’re stressed. They’re impatient. They work hard but can’t seem to achieve the goals they’re hoping to achieve.
There are dozens of books that make a clear case why this is so; Michael Gerber’s The E-Myth, Gino Wickman’s Traction, Scott Fritz’s The 40 Hour Work Year, Chet Holmes’ The Ultimate Sales Machine, John Warrillow’s Built to Sell, Jim Collins’ Beyond Entrepreneurship, and there are many more. All of these books make a case for the importance and value of having a ‘process dependent business’ if the intention is to grow.
Touchstone has put together an ebook to teach you HOW to create a process dependent business – how to organize and implement your operating procedures so you can have the type of business that everyone is writing about.
You see, it is our belief in challenging how things seem to be in the workplace. We believe things can be different. We believe you can have a business where employees enjoy working for you; and they know what they’re supposed to do and what is expected of them.
The way we challenge how things seem to be is by developing user friendly tools that can turn something complex into something black and white, something manageable, understandable and easy to implement.
Organizing and implementing operating procedures, for example, can seem to be a complex and daunting task. For those of you who have tried, you’ve probably experienced what we call S.O.P. Chaos. Your operating procedures are all over the place. Most are outdated and there is little adherence to them in the workplace. It feels like you’ve failed and, for the most part, you have if they’re not up to date and they’re not being used. You can’t create a process dependent business without them.
In this book we’re going to take the theoretical and make it PRACTICAL. We’re going to lay out a plan for making your business Process Dependent. We’re going to show you that organizing and implementing your operating procedures isn’t Rocket Science. It can actually be Ridiculously Easy.
Studies show that most businesses, 96%, never achieve the goals the owners had for them when they first started out. The owner is unable to grow the business beyond the dependency on themselves and a few key people in the organization. The business gets to $1 million or even $5 million in revenues and then hits a virtual wall beyond which it seems impossible to grow. There are problems with keeping the workflow running smoothly and consistently.
For most of the clients we work with, we find that while many of the employees may be working hard, most of their effort is inefficient. Things seem to be chaotic and out-of-control.
To scale a business beyond this virtual wall, a business must implement standard operating procedures for training, task delegation and accountability and consistency. The business owner and key managers need to spend time managing the development of these business processes. Only in this way will the business be able to replicate the skill and efficiency of the key people and in doing so create a business that is dependent upon the business processes as opposed to the key employees in the business.
With that in mind, most business owners begin the systemization process and fail. They are unable to systemize their business because they don’t have a systemization plan. This is not a business plan, although that is also a very important tool in the development of any business. The systemization plan is specifically a tool for discovering, prioritizing, documenting, implementing and managing all of the processes in your business.
Next month, we’ll share with you 5 key processes for creating a Process Dependent Business.
- A process for hiring.
- A process for on-boarding.
- A process for training.
- A process for managing.
- A process for evaluating.
And, if you’re anxious to learn more NOW, download our free ebook on How to Systemize Your Business – a step-by-step manual making process organization and implementation ridiculously easy.
Touchstone has partnered with LandlordSource to provide you the systems you love in our library so that you can utilize the best of both companies to achieve your goals for your company and maybe even have some free time to enjoy the summer with family and friends!
Michael Mills
Michael is one of the Managing Directors of Business Design Corporation, a business development company for small and mid size businesses.
Michael was a Master Certified E-Myth consultant for many years delivering Gerber’s E-Myth Mastery program to many hundreds of entrepreneurs before deciding to focus specifically on creating a tool and a process to make it really easy to systemize your business.
Business Design Corporation developed and implements this technology, specifically The TouchStone Business System. TouchStone makes it ridiculously easy to consistently document, organize and implement your operating procedures and job descriptions. As a result, businesses can become more scalable and more satisfying enterprises with 100% more value – more freedom, more balance, more profit and more satisfaction.
Disclaimer: LandlordSource does not represent the article content in this website as legal advice. It is shared information only and up to the reader to use this information responsibly, seeking legal advice as necessary to their business.
