Employee Development
How to Create a Committed and Productive Team in Property Management.

September has three holidays that speak to me about how employees, the worker bees of any organization, are treated and valued. We have Labor Day, Patriot Day aka 9-11 and Peace Day. Labor Day is all about worker’s rights, fair treatment and pay. Patriot Day is the ultimate commitment to one’s profession. Doing the right thing, not the safe thing. Peace Day signifies for me a business operation that isn’t in chaos. The team knows their roles and performs them according to company policy and procedures and the work environment is positive and cohesive. Sounds easy but it isn’t.

Property management is a challenging and competitive industry, where employee development plays a crucial role in creating a committed and productive team. Employee development is an ongoing process of providing learning and growth opportunities to enhance their skills, knowledge, and performance. Investing in employee development directly impacts the growth and success of a property management company. Unfortunately, once new positions are filled the team members are left to fend for themselves. Let’s explore seven ways you can support your people and create committed and productive team members in property management.

  1. Encourage Continuous Learning

Encouraging continuous learning is one of the essential components of employee development. As a manager, you must provide your team with opportunities to learn and grow both personally and professionally. This could be in the form of training sessions, workshops, conferences, or online courses. By providing opportunities for continuous learning, you can help your employees acquire new skills, knowledge, and expertise. This will help them perform their jobs more efficiently, improve their confidence and increase job satisfaction.

  1. Create a Supportive Work Environment

Creating a supportive work environment is crucial to developing a committed and productive team. As a team leader, it is your responsibility to create an environment where employees feel comfortable and supported. Encourage open communication, listen to feedback, and provide regular opportunities for employees to express their concerns. Make sure to acknowledge and recognize employee achievements, provide them with regular feedback, and establish clear expectations.

  1. Set Clear Goals and Expectations

Setting clear goals and expectations is critical to employee development. By establishing clear goals and expectations, you can help your team understand what is expected of them and what they need to accomplish. This will help them stay focused, motivated, and aligned with the company’s objectives. Make sure to set specific, measurable, achievable, relevant, and time-bound (SMART) goals for your team members. This will help them track their progress, measure their success, and provide them with a sense of accomplishment.

  1. Provide Mentorship and Coaching

Providing mentorship and coaching is another effective way to develop a committed and productive team. Mentorship and coaching can help employees acquire new skills, build their confidence, and develop their potential. Assigning a mentor or coach to each employee can help them establish a trusting relationship with a more experienced colleague. This will help them gain valuable insights, advice, and feedback. Mentoring and coaching can also help employees develop their leadership skills, which can be beneficial for their career growth.

  1. Invest in Technology and Tools

Investing in technology and tools is imperative to developing your team. Property management involves a lot of tasks, such as property inspections, maintenance, and rent collection. By providing your team with the right tools and technology, you can help them perform their jobs more efficiently and accurately. For instance, property management software can help your team automate many of their tasks, saving them time and reducing errors. This can increase their productivity, reduce their workload, and improve their job satisfaction.

  1. Foster a Culture of Innovation

Fostering a culture of innovation is key to collaboration and cohesiveness. By encouraging your team to be creative and innovative, you can help them find new and better ways to perform their jobs. This can lead to improved efficiency, better customer service, and increased profitability. Encourage your team to share their ideas, collaborate on projects, and experiment with new approaches. By fostering a culture of innovation, you can create a dynamic and exciting work environment that will attract and retain top talent.

  1. Provide Opportunities for Growth and Advancement

Providing opportunities for growth and advancement is a premium benefit for many employees. Employees want to know that their hard work and dedication will be rewarded. Provide your team with clear career paths, opportunities for promotion, and a fair compensation structure. Make sure to recognize their accomplishments and provide them with challenging assignments. This will help them feel they are contributing to the success of the company.

Once you have hired someone it isn’t a one and done task. It is just the beginning. Incorporate these seven areas into your team development plan and you will have a committed and productive team that cares about the company and contributes to long-term success.