Due to their electronic nature, the PM Made Easy products are non-refundable.

If you experience difficulty downloading a product, please contact us at [email protected] to request assistance. We’ll help you successfully retrieve your product.


We recommend you maintain backups for the original PM Made Easy product and the version you customize for your own property management company at all times. Then you are sure to have a copy of the most recent version if you have computer issues or another unforeseeable situation occurs. It is your responsibility to keep an ORIGINAL Copy on a thumb drive or in the cloud or on an external hard drive – basically in a safe place.

The PM Made Easy product downloads are available for 4 days after your original purchase. After 4 days, the download link expires. We HIGHLY RECOMMEND that you download your purchase IMMEDIATELY.

We DO NOT OFFER REPLACEMENTS. If you purchased your product more than 4 days ago, you will need to purchase the product again.